Privacy Policy

Restore Eden Project ("Restore Eden," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using restoreedenproject.com (the "Site") or contacting us, you agree to this Policy.

Information we collect

We collect information you give us directly — such as your name, email address, phone number, property location, and the details you share — when you submit our consultation form, request information, or otherwise contact us. We also automatically collect limited technical information (such as IP address, browser type, and pages visited) through standard web analytics and cookies to operate and improve the Site.

How we use your information

We use your information to:

• Respond to your inquiries and schedule consultations;
• Provide our design, installation, and related services;
• Send you information, updates, and (where you have consented) text messages about your project and our services;
• Operate, secure, and improve the Site.

SMS / text messaging

If you provide your phone number and opt in, Restore Eden Project may send you text (SMS) messages related to your inquiry, your consultation, scheduling, and our services.

• Consent: We only send text messages to people who have expressly opted in — for example, by checking the SMS consent box on our consultation form. Consent to receive text messages is not a condition of purchasing any product or service.
• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out at any time by replying STOP to any message. You may receive a one-time confirmation that you have been unsubscribed.
• Help: Reply HELP to any message, or contact us using the information below.
• Carriers are not liable for delayed or undelivered messages.

Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes any phone numbers you provide for text messaging. Information sharing with subcontractors who support our services — such as a text-messaging or customer-relationship platform acting on our behalf — is permitted solely to deliver the services you requested. All other categories of data use exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (for example, hosting, email, scheduling, and our customer-relationship and messaging platform), under agreements that require them to protect your information and use it only to provide those services. We may also disclose information if required by law or to protect our rights, safety, or property.

Cookies & analytics

The Site uses cookies and similar technologies to function properly and to understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time (including replying STOP to text messages or unsubscribing from emails). To make a request, contact us using the details below.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this Policy

We may update this Policy from time to time. We will post the updated version here with a new "Last updated" date.

Contact us

Questions about this Policy or your information? Contact Restore Eden Project at hello@restoreedenproject.com.